Legal
Privacy Policy
Effective date: 1 May 2025
1. Who we are
Erban X (“we”, “us”, or “our”) operates the Erban X platform at erbanx.com — a construction operations platform serving teams in Nigeria. We are committed to protecting your personal information and your right to privacy.
2. Information we collect
- Account information: name, email address, phone number, and organisation details you provide when registering.
- Usage data: pages visited, features used, and actions taken within the platform.
- Project and financial data: project names, budgets, and cost information you enter into the platform.
- Communications: messages you send through our support or contact channels.
3. How we use your information
- Provide, maintain, and improve the Erban X platform.
- Send transactional emails (receipts, password resets, account alerts).
- Send product updates and newsletters — you can unsubscribe at any time.
- Respond to your support requests.
- Comply with legal obligations.
4. Data sharing
We do not sell your personal information. We share data only with service providers who help us operate the platform (e.g. database hosting, email delivery) and only to the extent necessary to perform those services. All processors are bound by appropriate data-processing agreements.
5. Data retention
We retain your data for as long as your account is active. You may request deletion of your account and associated data by emailing us at privacy@erbanx.com.
6. Cookies and session data
Erban X uses cookies and similar technologies solely to keep you signed in and maintain your session while using the platform. We do not use cookies for advertising or cross-site tracking. You can disable cookies in your browser settings, but this will prevent you from staying logged in.
7. Nigeria Data Protection Regulation (NDPR)
Erban X operates in compliance with the Nigeria Data Protection Regulation 2019 (NDPR) issued by the National Information Technology Development Agency (NITDA). If you are a Nigerian resident, you have the right to request access to your personal data, correct inaccurate data, or request erasure of your data. To exercise these rights, contact us at privacy@erbanx.com.
9. Security
We use industry-standard measures (TLS encryption in transit, encrypted storage at rest, access controls) to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Your rights
You have the right to access, correct, or delete your personal information. To exercise any of these rights, contact us at privacy@erbanx.com.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date above and notify registered users by email for material changes.
12. Contact
Questions? Email us at privacy@erbanx.com.